Symptom
Your application is automatically set to offline after adding it to Kepion.
Resolution
This error arises when the source environment is set to a newer version of Kepion than the target. While it's always in your best interest to use the most current version, there are certain instances where you cannot upgrade immediately. In those instances, we can revert the application to an older version to trick the system.
1. From the top navigation, select the checkmark .
2. Note down the version number.
3. Open SQL Server Management Studio and connect to the target server.
4. Expand the application database and Tables, and locate the dbo.ApplicationInfo table.
5. Right-click the table and select Edit Top 200 Rows.
6. In the first row, replace the value in the Version column with the number you recorded in step 2.
7. Close the tab to save.
8. Return to Kepion and go to the System module.
9. In the Applications node, select the application's checkbox and then Turn On.
10. Select Turn On.