Timeout Error when Running Rule

Author: Joyce Zhou

Symptom

When posting data and/or running a Rule in a Dashboard page, you receive a timeout error (HttpRequestTimeOutWithoutDetail): 

Resolution

The error occurs because the Dashboard is taking longer than the system setting to run the SQL Rule. By default, the timeout setting for Rules is 600 seconds.

To resolve the issue:

1. Go to the Modeler and select the target Application.

2. Find the affected Model and select the SQL Rule (e.g., Calculate Amortization). 

3. Click Edit while in the Definition tab. 

4. Go to the Advanced tab within the Rule and enter a new value in the Command timeout (seconds) field.