The Event Viewer is an essential tool for troubleshooting Kepion-related issues. When seeking help from a friend, coworker, or our Support team, having a copy of your Event Viewer logs can help everyone find a solution faster.
To export issues only related to Kepion, you must create a custom view first. If this view is already created, go to the Export View section.
Create Custom View
1. Open the Event Viewer.
2. Right-click Custom Views and select Create Custom View...
3. Configure the view as follows:
- For the Event level field, enable Critical, Warning, and Error.
- Select By Source.
- For Event sources, select Kepion Planning from the dropdown menu.
4. Select OK.
4. Name the custom view and add a description if desired.
5. Select OK.
Export View
1. From the left pane, select your new view.
2. From the right pane, select Save All Events in Custom View As….
3. Navigate to your folder of choice, name the .evtx file, and save it.
5. Select the appropriate language settings and then OK.