When a user is importing their csv file for a Dimension member list, the file could be a number of different encodings (UTF-16LE, UTF-16BE, UTF-8, etc.). This article discusses two different methods on how to ensure your file is in a supported encoding.
Note: If you have uploaded a file that was not UTF-8 encoded, it may appear like the above image.
Excel - CSV
Open the file in Excel.
Go to File and then click Save As. In the Save As menu, name the file as needed. Once the file is saved, use the dropdown menu and select the CSV UTF-8 (Comma delimited) (*.csv) file format type.
Notepad and Text Editors
Once you have the appropriate CSV file, open the file in a text editor.
Click Save As... in the text editor. Name the file as needed. In the Encoding dropdown select UTF-8. Click Save.