Introduction
Kepion offers email notifications to update workflow users when actions have been taken on an App Instance (e.g., approve, reject, recall, etc.). This article explains which workflow users will receive notifications for each workflow action.
Tip: Learn about configuring workflows in this article.
Workflow Basics
Workflows begin with the contributor at the top and end with the final approver(s) at the bottom. In our example below, Albert River is the contributor, and Nicole Sung is the final approver.
But before the App Instance can reach the final approver, the App Instance must be approved by all prior approvers. All approvers on an approval 'level' (e.g., Chris Mccroy and Kimberly Haze) must approve an App Instance before it moves onto the next level of approvers.
The diagram below captures how an App Instance progresses through a workflow:
Notification Flow
The following diagrams illustrate how email notifications flow based on each workflow action. Each circle represents an approval level, which can have multiple approvers.
Submit
Actor – Contributor
Recall
Actor – Contributor
Approve
Actor – Approver
Reject
Actor – Approver
Make Final
Actor – Final Approver